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Improving Client Communication at Social Security Branches

Equipping Tehran Social Security Branch Counters with Cavac Counter Intercom Systems

Introduction

The Social Security Organization is one of the busiest service providers in the country, playing a vital role in delivering in-person services to clients. To enhance the quality of face-to-face communication, nearly half of the Social Security branches in Tehran province have equipped their reception counters with Cavac counter intercom systems.

The Need for Counter Intercom Systems in Social Security Counters

In busy administrative environments, protective glass panels are essential for safety. However, these barriers can hinder effective communication. Cavac counter intercom systems solve this problem by providing clear two-way audio, enabling smooth and efficient conversation between clients and reception staff.

Cavac's Experience with Social Security Counters

Since 2013, Cavac has introduced and supplied over 10 different models of counter intercom systems in Iran. Over the years, the company has focused on improving product quality, enhancing design, and expanding technical capabilities.

Benefits of Cavac Counter Intercom Systems

  • Improved Audio Quality: Clear communication even in crowded environments.
  • Safety and Hygiene: Protective glass remains in place, helping prevent the spread of diseases.
  • Easy Installation and Use: No major modifications to existing counters are required.
  • Durability: Designed for long-term use in high-traffic areas.

Conclusion

Equipping the reception counters of Tehran Social Security branches with Cavac counter intercom systems is a successful example of enhancing in-person service processes. This project demonstrates how modern technology can significantly improve the experience of both clients and staff.

نشان ملی ثبت
لوگو سازمان نظام صنفی رایانه ای کشور
لوگو اتاق بازرگانی

Unit 1, No.20, Farhang Square, Asad Abadi Ave., Yousef Abad, Tehran, IRAN

Postal code: 1431996593

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