Cavac Counter Intercom Systems
The professional solution for seamless communication with clients at service and reception counters.
What is a counter intercom systems?
Where is it Used?
The essential solution for seamless communication at service counters. We have all experienced the frustration of visiting a bank, exchange office, hospital, or public utility center (such as water, electricity, or telecom services) and struggling to hear the staff through the glass partition. In these moments, many of us find ourselves leaning down toward the document pass-through tray just to catch a clear word. But this isn't just a customer's problem. The glass barriers—originally designed for physical security and increasingly used since the COVID-19 pandemic—create a significant communication hurdle for employees as well. A Counter Intercom System is the professional answer to this challenge, restoring crystal-clear dialogue between staff and clients in public venues.
Is Speaking Loudly Energy-Consuming?
Yes, speaking loudly is a physically demanding task. When you raise your voice, your vocal cords must apply significantly more force and pressure to achieve higher volume. This often leads to vocal muscle fatigue and can even cause long-term damage to the vocal folds. Furthermore, projection requires more respiratory energy, as a larger volume of air is needed to sustain loud speech. Consequently, prolonged loud speaking can lead to overall physical exhaustion.
The Solution: Cavac Counter Intercom Systems
In such challenging conditions, implementing a dual-way communication system—like the Cavac Counter Intercom—can eliminate the vast majority of verbal communication barriers between staff and clients.
The Cavac Intercom system consists of three primary components:
- Power Supply: A high-performance 12V switching power adapter.
- Master Station (Internal Unit): Positioned on the staff's desk, this unit houses all the essential controls and the gooseneck microphone for the operator.
- Sub-Unit (External Speaker): A compact unit that mounts securely to the glass partition on the customer's side, connecting to the master station via a dedicated cable.
Professional Series
Model CT-3066
The Cavac CT-3066 is our latest and most advanced counter intercom system ever introduced to the Iranian market. It represents the pinnacle of audio technology, offering unparalleled clarity and modern design.
Model CT-2080
The Cavac CT-2080 dual-way communication system is one of our most successful models, blending a sleek, elegant design with exceptional audio quality. It is the perfect choice for environments where both aesthetics and performance are a priority.
Model CT-1970
The Cavac CT-1970 dual-way communication system features a sleek, modern design with a full-metal body. It is available in two professional finishes: Silver and Black, offering both durability and style for any counter environment.
Model CT-2016
The Cavac CT-2016 dual-way communication system is renowned for its exceptional durability and consistent high-quality performance. It is one of our most reliable and low-maintenance models, trusted by organizations for long-term use.
Model +CT-3080
Featuring an exceptionally powerful external speaker, the CT-3080 Plus is specifically designed for high-traffic environments. It is the ideal solution for locations where ambient noise or crowds on the customer’s side make clear communication a challenge.
Mid-Range Series
Model CT-1980
Combining an elegant design with reliable performance, the Cavac CT-1980 has consistently been one of our top-selling models over the past five years. It is a proven choice for those who seek a balance between aesthetics and quality.
Model CT-3080
The Cavac CT-3080 offers the same core reliability as its successor, with a standard power output tailored for quieter or moderately busy environments compared to the high-power 3080+ model.
Model CT-1930m
The Cavac CT-1930m dual-way intercom is recognized as one of the most practical and low-maintenance models in recent years. Its robust engineering ensures long-term operational efficiency in high-use environments.
Model CT-9909
The Cavac CT-9909 holds a special place in our history. Introduced in 2012 (1391), it was the very first model of this product category that Cavac launched into the Iranian market, setting the foundation for our expertise in counter communication.
Economy Series
Model CT-1950
With a smaller footprint compared to other models, the Cavac CT-1950 is designed to occupy minimal desk space, making it the perfect choice for compact workstations.
Model CT-3090
Featuring a unique design, the Cavac CT-3090 is specifically engineered for counters that have ledges or protruding edges on the client’s side, ensuring a perfect fit where standard models might fail.
Model CT-1820
The Cavac CT-1820 is our budget-friendly solution, offering a simple design with high durability and low maintenance costs. It delivers essential performance without compromising on reliability.
Model CT-3091
The Cavac CT-3091 is a specialized model without a microphone base on either side. Its streamlined design is ideal for wall-mount installations or integration into flat surfaces.
Latest Articles: Counter Intercom Systems
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Frequently Asked Questions (FAQ)
A Counter Intercom System (also known as a Window Microphone, Booth Intercom, or Two-Way Audio System) is a professional hardware solution designed to enable clear and simultaneous verbal communication between staff and clients separated by security or hygienic glass partitions.
Why it is essential: In most organizations, these glass barriers—while necessary for protection—act as a sound block. This creates a difficult environment where:
Customers often have to bend down and strain to speak or hear through the small document tray.
Staff members suffer from vocal strain, physical stress, and exhaustion due to shouting throughout their shift, which can lead to workplace misunderstandings.
How it works: The Cavac solution eliminates these issues using a two-part system:
The Master Station (Staff Unit): Located on the operator's desk, this unit operates on a safe 9V/12V DC power supply and houses all volume and sensitivity controls, ensuring the customer cannot interfere with the settings.
The Sub-Unit (Client Module): A sleek, circular module that sticks easily to the glass at the ideal height using high-quality adhesive, connecting to the main unit via a discreet cable to deliver crystal-clear sound to the visitor.
Cavac Counter intercom systems have been installed in various locations:Hospitals & Healthcare CentersSpecialized Bank BranchesExchange Offices & Financial CentersSocial Security Organization BranchesInsurance Claim CentersInsurance HeadquartersTax Affairs OrganizationsCinemas & Cultural CentersCemeteries & Behesht-e ZahraRestaurants & Commercial KitchensPharmaciesMedical LaboratoriesMedical Imaging CentersWater Parks & Sports ComplexesEmbassies & ConsulatesImmigration & Foreign Affairs OfficesCourts & Prosecutor's OfficesGovernorates & PrefecturesMunicipalitiesEngineering Regulatory OrganizationsAutomobile DealershipsIran Khodro & Saipa Sales CentersMedical Council OrganizationsResearch Institutes & CentersHealth & Treatment DepartmentsMinistries & Government AgenciesWater & Wastewater Customer ServicesElectricity Customer ServicesTelecommunication Customer ServicesForensic Medicine OfficesJudicial ComplexesElectronic Judicial Service OfficesNotary Public OfficesPublic Prosecutor's OfficesPharmaceutical ComplexesRed Crescent SocietyAirportsRailway StationsPassenger TerminalsTrade Unions & GuildsPathobiology LaboratoriesWater & Sewage CompaniesCinema CampusesAmusement Parks
Where has Cavac Counter Intercom been installed?
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